Commitment To Service
Thank for choosing Hair and Nail Excellence, Bogota’s Premiere Hair Salon.
Our salon takes pride in offering a wide array of hair services using the best products on the market, and the latest trends and techniques in the industry. We are passionate about exceptional customer service and individual attention.
They continually receive training to stay up to date on all the latest trends and techniques to provide you with the ultimate salon services. From precision haircuts for women and men to beautiful hair color and highlights, our attention to every detail will ensure the best results.
We highly recommend booking your services in advance to ensure preferred time and availability. A credit card number may be required at the time of booking.
We respectfully request that you arrive at least 15 minutes before your first scheduled appointment. This allows us to have a brief consultation with you prior to your service.
Your appointment at Hair & Nail Excellence is reserved especially for you. If you are more than 15 minutes late for your appointment you must reschedule.
Please allow at least 24 hours notice for any cancellations to avoid a 50% service charge.
We accept: Visa, MasterCard, Discover, American Express, debit cards and cash.
Our environment is one of tranquility and relaxation. Please respect all guests right to privacy and serenity.
When making your appointment please advise us of any health conditions, allergies or injuries, which may affect your service.
In keeping with our commitment to safety and hygiene, our equipment is sterilized and sanitized after every service and treatment.
An ideal gift for beauty enthusiasts; gift certificates are available year-round at Hair & Nail Excellence. They can be purchased online, by phone, or at the Front Desk and are valid for one year.
Refunds & Exchanges
Products may be exchanged within 30 days of purchase. Salon credit may be issued for returned items. We regretfully do not offer product or service refunds.
Loss or Damage
We regret that we cannot be responsible for any loss or damage of personal belongings.